Case Manager

Role Overview

• The Case Manager provides care coordination for individuals identified in High Utilizer Referral program.
• Work with High Utilizer Referral Social Worker, Mobile Crisis Staff and Suffolk County Police Department
• Behavioral Health Section to outreach, assessment, and link individuals disproportionately engaging with law enforcement.
• Conference cases, recommendations and barriers to care with clinical staff.
• Track and coordinate outreach efforts, linkages and treatment compliance.
• Coordinate with other agency departments and community resources such as providers, housing agencies, DSS and Suffolk County Police.
• Engage families and other natural supports to identify individual’s needs, facilitate linkages and promote follow through.
• Utilize crisis de-escalation, motivational interviewing and harm reduction techniques to engage individuals in treatment and safety planning.
• Maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
• Maintain knowledge on available community resources, including but not limited to, medical, behavioral health, housing, DSS entitlements, transportation, vocational and other services that address concrete needs.
• Complete trainings and maintain proficiency with de-escalation and crisis intervention techniques.
• Abide by FSL’s Code of Ethics.

Requirements

• Bachelor’s degree required or Master’s degree in a related behavioral health field preferred (social work, mental health counseling, psychology, health administration or similar degree.)
• A minimum of 1-year related experience providing care coordination in a behavioral health and/or forensic setting and demonstrated experience in interdisciplinary care coordination required.
• Familiarity with NYS Entitlements, Housing, Health, and/or Mental Health/Substance Abuse Service Delivery System required; knowledge of Medicaid, Social Security and other entitlements preferred.
• Computer proficiency, including Microsoft office and Electronic Health records required.
• Excellent interpersonal and verbal and written communication skills required.
• Strong organizational and multi-tasking skills.
• Valid, clean New York State Driver’s License required.

Benefits

• Floating Holiday
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!