Define and evangelize a multi-year digital product strategy for the Build Domain, balancing the distinct needs of "Build Personal" (retail) and "Build Business" (fleet) customers.
Leverage deep knowledge of the truck, van, and fleet industries to solve segment-specific challenges.
Develop and own the product roadmap by making rigorous, data-driven trade-offs to ensure resources are focused on high-value initiatives.
Cultivate deep customer empathy and lead discovery efforts to transform the requirements of truck and van users into high-impact digital solutions.
Apply a sophisticated product sense to balance "utility-first" requirements for commercial operators (uptime, cost, safety, productivity) with "experience-first" expectations for retail buyers (lifestyle, premium experiences, aesthetics).
Drive the full product lifecycle from initial concept and prototyping to global launch, establishing "North Star" metrics to measure success and ROI.
Partner with Engineering, Design, Strategy, and Studio teams to ensure digital products are intuitively integrated into the physical vehicle environment (e.g., in-vehicle screens and controls).
Collaborate with senior leadership across the enterprise to manage dependencies, remove roadblocks, and ensure total alignment on Build Domain objectives.
Foster a culture of excellence by mentoring product managers and lead teams to reach their full potential.

Bachelor’s degree in engineering. Masters Preferred
10+ years experience in retail and commercial truck and van programs, specifically in customer facing digital experiences (E.g. towing, upfitter, pro power onboard, etc.)
Deep understanding of both the Retail and Commercial customers who buy and use our Build vehicles.
5+ years leading and mentoring high-performing teams in an agile environment.
Ability to balance long-term strategic goals with the immediate tactical needs of vehicle program launches.
Comfort working closely with Engineering and Design teams to solve complex integration challenges between software and hardware.
Exceptional ability to evangelize a vision and influence senior executive stakeholders across a global enterprise.
Experience in digital product management, with a proven track record of leading complex, large-scale product portfolios.
Background in Build specific tech that is supported by digital such as upfitting, towing, telematics.
Familiarity with global vehicle launch cycles, regulatory requirements, and how to land digital technology into platforms.

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Director of Digital Product – Build

Key skills