Lead and manage all disaster recovery compliance efforts, including data management, governance, and regulatory reporting.
Oversee internal and external audit response activities, ensuring readiness for Medicare/Medicaid and other regulatory audits.
Manage IT controls and coordinate RFP responses for disaster recovery requirements.
Conduct annual DR audits of SaaS providers, ensuring vendors meet recovery and resiliency objectives and reporting on any gaps.
Drive vendor due diligence for new and renewing contracts, ensuring appropriate recovery-focused language is included and enforced.
Partner with Business Continuity leaders to mature business capability mapping and strengthen process-to-application mapping and dependency analysis.
Administer, manage, and develop the ServiceNow Disaster Recovery module, ensuring its functionality aligns with program goals.
Oversee program training initiatives and documentation management to ensure all stakeholders are educated and compliance standards are maintained.
Provide DR compliance reporting and insights to senior leadership.
Support inclusion in vendor testing to verify recovery objectives and enhance audit responses using robust compliance data.
Maintain awareness of changing regulatory requirements and industry best practices.
Partner and align on all merger & acquisition activities for smooth onboarding and transition to Humana's DR program.

Bachelor's degree in information technology, Computer Science or a related field, or equivalent professional experience
Minimum of 7-10 years of experience in IT infrastructure, business continuity, or disaster recovery, with at least 5 years in a leadership role
Must be passionate about contributing to a team that is transforming DR and maturing best practices

Associate Director, IT Disaster Recovery – GRC

Key skills