Executes experience design activities on enterprise-level initiatives to drive customer-centric innovation
Assists in shaping seamless end-to-end experiences across digital and physical touchpoints
Supports multiple programs and cross-functional teams
Implements end-to-end experience design activities on enterprise initiatives
Plans and executes discovery/ user research programs
Develops high-impact design artifacts such as journey maps, service blueprints, and personas
Plans and facilitates stakeholder meetings and workshops

healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
atmosphere of collaboration, cooperation and collegiality

Experience Designer

Key skills