Leads a high‑performing team focused on identifying, securing, and scaling partnerships that expand USAA’s new distribution channels
Owns the full front‑end partnership lifecycle: developing a disciplined pipeline, building and prioritizing opportunity maps, engaging and advancing prospects through each stage of the funnel
Manages contracts negotiations and executions, and oversees all pre‑onboarding activities
Ensures a seamless transition to onboarding and partnership management teams while remaining engaged for hypercare support, quarterly business reviews, and acting on future growth opportunities.
Builds and maintains ongoing relationships between the company, strategic partners, and customers
Provides business opportunity analysis, assesses potential markets, and develops projects for use in new marketing initiatives
Anticipates opportunities and potential solutions and leads the team through the problem resolution process.
Responsible for developing internal processes and policies to support future growth opportunities to provide USAA services in communities where USAA does or does not have a physical presence.
Influences the strategic activities/direction across the team that leads to increased business development.

Bachelor’s degree OR 4 years of related experience may be substituted in lieu of degree. (Total of 12 years of experience in business development and sales experience in a financial services industry without bachelor’s degree)
8 years of business development and sales experience in a financial services industry.
3 years of direct team lead or management experience.
Experience focused on strategy development, competitive customer and industry analysis, market research, analysis of product performance, and support of corporate development / strategic value assessment activities.
Demonstrated expertise executing on innovative ways to communicate the business value to prospects and existing clients.
Extensive experience presenting information to company leadership and making dynamic presentations to large groups from within and outside the company.
Expert organizational skills with an ability to simultaneously manage numerous sales campaigns.
Excellent communication and interpersonal skills and demonstrated ability to influence and negotiate.
Comprehensive experience processing complex information and quickly identifying innovative solutions that meet the needs of potential clients.

Director, Business Partnership Development – Expanded Distribution, Home/Auto Ecosystems

Key skills