Innovation Manager, Applied AI

Role Overview

• Partners with attorneys, practice groups, and innovation stakeholders to identify high-impact opportunities for applying generative AI and legal technology within existing workflows
• Supports the design, rollout, and scaling of practice-specific, AI-enabled workflows that align with attorney needs and firm priorities
• Engages directly with attorneys to understand adoption challenges, gather feedback, and recommends practical solutions that reduce friction and increase utilization
• Designs and supports onboarding, training, and enablement programs, including presentations, workshops, demos, and written materials that showcase real-world AI use cases
• Serves as a day-to-day point of contact between attorneys and the Innovation Department on matters related to legal technology and service delivery
• Monitors usage trends and engagement signals to identify opportunities for additional training, reinforcement, or expanded use of AI tools
• Contributes to knowledge management initiatives by helping make legal know-how more accessible and scalable through responsible AI use
• Translates attorney feedback into actionable insights for Innovation leadership to inform tool enhancements, prioritization, and strategic planning
• Supports pilots of new AI tools and workflows, assisting with coordination, documentation, and outcome assessment
• Acts as a change champion by reinforcing best practices, coaching attorneys through transitions, and helping embed new tools into daily routines
• Assists with Innovation Department initiatives, special projects, and other duties as assigned

Requirements

• Advanced graduate degree required; JD preferred
• Relevant legal experience in a law firm or corporate legal environment preferred
• Approximately 3+ years of professional experience, ideally involving legal practice support, innovation, knowledge management, or client-facing roles
• Technology proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Comfort using collaboration, knowledge management, and workflow tools (e.g., SharePoint, HighQ, or similar platforms)

Benefits

• Competitive compensation
• Excellent benefits package
• Opportunity to work within an innovative and collaborative environment