Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Attract, develop, and retain top talent individuals.
Motivate and engage your teams by identifying their strengths.
Provide and receive feedback to improve performance and develop team members.
Communicate clear expectations and hold the store team and yourself accountable to achieving results.
Ensure store standards for merchandising and operations are met consistently.
Oversee all controllable expenses such as payroll and training to increase profitability.
Establish trust with the team in the face of opposing beliefs, values or perspectives.
Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

2+ years as a Store Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).

Store Manager

Key skills