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Senior Director – Operational Excellence, Total Rewards at Recruiting.com | JobVerse
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Senior Director – Operational Excellence, Total Rewards
Recruiting.com
Remote
Website
LinkedIn
Senior Director – Operational Excellence, Total Rewards
United States
Full Time
1 week ago
No H1B
Apply Now
Key skills
ServiceNow
Workday
Project Management
About this role
Role Overview
Lead the design, execution, and optimization of enterprise HR processes and programs
Ensure alignment with HR and business strategy through human-centered design
Establish governance models, standard operating procedures, and operational mechanisms
Drive continuous improvement across global HR functions using Lean and Six Sigma
Identify operational gaps and redesign processes for efficiency and scalability
Serve as the operational liaison across HR Shared Services, Talent Acquisition, COEs, and Digital HR
Develop performance dashboards and KPIs for HR processes and projects
Conduct risk assessments and resolve resource conflicts
Build strong partnerships with HR and business leaders and communicate complex information clearly
Requirements
Bachelor’s degree in Human Resources, Business, or related field required
Master’s degree preferred
10+ years of progressive experience in HR operations, shared services, or project management
Demonstrated experience leading cross-functional initiatives and driving enterprise change
Experience with Lean, Six Sigma, and continuous improvement methodologies
Extensive experience with HR technology systems including ServiceNow and Workday.
Tech Stack
ServiceNow
Benefits
Health insurance
401(k) matching
Paid parental leave
Paid caregiver leave
Backup dependent care
Adoption assistance
Infertility coverage
Behavioral health solutions
Professional development resources
Mentorship programs
Apply Now
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