Define and drive the business unit’s quality strategy, standards, and metrics
Lead and advance the Quality Management System (QMS)
Lead, mentor, and develop a high-performing, cross-functional Quality organization
Collaborate with Product & Engineering leadership to influence design for reliability
Ensure compliance with applicable regulations and standards
Coordinate internal and external audits, inspections, regulatory submissions, and remediation activities
Partner with Supply Chain and Procurement to manage supplier quality
Own root cause investigations for systemic quality issues
Drive continuous improvement initiatives using Lean, Six Sigma, and other methodologies
Prepare and present quality metrics and reports to senior leadership
Ensure implementation of robust training programs on quality systems

Bachelor’s degree in engineering, quality assurance/quality management, or a related field
Master’s degree preferred
10+ years of progressive quality leadership experience
5+ years in a senior leadership role managing global teams across hardware, software, and services
Proven experience within complex products and complex supply chains
Deep knowledge of quality systems, methodologies and tools (Six Sigma, Lean, APQP, FMEA)
Strong problem-solving and data-driven decision-making skills
Experience with regulatory standards and certification processes (ISO, industry specific)

Senior Director of Quality

Key skills