AVP, Marketing & Business Data Analytics

Role Overview

• Responsible for developing and leveraging advanced data and analytical solutions to drive actionable insights that support growth marketing, distribution, and service objectives for the Property & Casualty (P&C) insurance business
• Responsible for strategies that deliver compliant data and information solutions that lead to improvement and optimization in business performance and risk minimization
• Works in collaboration with other business leaders to drive decisions based on data, facts and analytical findings across different parts of the organization
• Accountable for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery
• Accountable for defining and developing business data & analytics strategy to enable achievement of business goals and objectives
• Collaborate with company and staff agency data and analytics leaders to identify and deliver actionable insights and products to further USAA’s business strategy
• Provide data & analytics products using Agile methodologies to enable fact based, enterprise decisions that drive the achievement of USAA’s mission and goals
• May be assigned by the Chief Data & Analytics Officer, to chair high-level cross-business teams to identify strategy synergies and translating these insights into actionable, compliant deployments
• Provide strategic direction and thought leadership to the Data and Analytics Community across USAA
• Keep current of industry leading practices and advances in across all data & analytics sub-functions as well as the business associated with the assigned CoSA
• Fosters analytical innovation and promote the importance of data literacy through sharing of analytics knowledge and best practices
• Responsible for educating, overseeing and monitoring CoSA adherence with Information Governance policy and standards
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field; OR 4 years of related experience may be substituted in lieu of degree
• 10+ years progressive experience leveraging data and analytics to drive results in a complex financial services organization
• 6+ years of people leadership experience in building, managing and/or developing high-performing teams
• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
• Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends
• Experience leading matrixed teams using Agile methodologies
• Experience building data and analytic teams and capabilities to support business decision making
• Proven ability to tell a story through data and communicate problem, impact and recommendations effectively with senior leadership
• Expert ability to consult and advise business leaders on development of OKRs, KPIs and KRIs as well as appropriate data and analytic solutions to address business needs
• Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches
• Deep understanding of industry best practices and advancements in data and analytics
• Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning
• continuing education assistance