Project Coordinator

Role Overview

• Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation
• Receives, reviews, enters and confirms project and service requests
• Follows administrative process for customer set up and credit approval
• Establishes certificates of insurance
• Coordinates walkthroughs and planning calls to develop scope
• Documents final scope, timelines and pricing
• Generates proposals and establishes signed orders for service
• Coordinates with sales, project management, operations and customers to plan and implement services
• Thoroughly communicates with all parties throughout service delivery
• Tracks timelines and documents progress relative to established benchmarks
• Documents scope changes and oversees change order management process
• Collects and consolidates costs and manages the close out process

Requirements

• Bachelor's degree (B. A.) from four-year college or university is preferred
• 2 to 5 years of progressive customer service experience
• Experience coordinating national services is preferred
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Strong knowledge of MS Office Suite

Benefits

• A competitive wage with a comprehensive benefits package
• 401(k) plan with company matching
• Weekly pay for hourly-paid employees
• Biweekly pay for salaried employees
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development