Provide foundational support to Sharecare’s HR and Colleague Experience functions
Serve as a direct support resource for one of Sharecare’s largest non-exempt business units, responding to HR-related questions, scheduling needs, and general inquiries.
Partner with HR Business Partners to triage requests, support issue resolution, and maintain clear communication channels with colleagues and leaders.
Assist with engagement-related activities and initiatives designed to support connection, recognition, and day-to-day colleague experience for the non-exempt population.
Help maintain unit-specific documentation, tools, and resources that support a consistent and meaningful colleague experience.
Support the internal administration of FMLA and leave-related processes, including documentation tracking, communication, and ensuring a smooth colleague experience.
Coordinate meeting scheduling, prepare agendas, organize materials, and provide administrative support for HR and Colleague Experience initiatives.
Assist with recognition and life-event gifting by selecting, ordering, and tracking items for colleagues’ personal milestones and celebrations.
Update and maintain HR pages on the company intranet, ensuring information is accurate, up to date, and user-friendly.
Maintain accurate records and documentation in accordance with HR standards and confidentiality requirements.
Support junior-level project management activities, including developing task lists, tracking progress, coordinating stakeholders, and monitoring project milestones.
Provide general administrative and operational support to the broader Colleague Experience and HR teams as needed.
Requirements
Bachelor’s degree in Human Resources, Business, Communications, or a related field preferred; equivalent combination of education and experience considered.
1–2 years of HR, people operations, or administrative support experience preferred.
Strong organizational skills with the ability to manage multiple tasks, deadlines, and competing priorities.
Excellent written and verbal communication skills, with an emphasis on clarity, warmth, and professionalism.
Demonstrated ability to handle confidential information with discretion and integrity.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with HRIS platforms and intranet content management tools a plus.
Customer-service mindset with the ability to support colleagues across all levels of the organization.