Director, Business Management – Viral Vectors Services

Role Overview

• Lead with the Business Unit Commercial Leader and other Commercial Directors, as part of the main customer-facing group in the BU while leading customer accounts, price, and forecast revenue for commercial focus and owning vital business processes/systems
• Drives Business Expansion sales for current customer portfolio across global network
• Lead through role model leadership, proactive performance management and mentor, and focused engagement to attract, retain and develop talent
• Maintains ongoing responsibility over all aspects of customer business management including communications, contract compliance, financials, scopes of work, timelines, risk analysis, governance structure, and conflict resolution
• Acts as advisor to sites, becomes actively involved as required to resolve problems
• Exercises consistent independent judgment within generally defined practices and policies in selecting methods and techniques for acquiring solutions
• Develop strong positions for all late phase and commercial opportunities to assist in shaping a comprehensive business/asset strategy and support the portfolio perspective
• Enable outstanding quotations and agreements with existing customers in closing; support sales team in closing opportunities with current customers if needed
• Ensures strong foundational business relationships exist with clients in terms of building and implementing growth and governance strategies
• Advocates for clients, influences PSG, improves operations, balances customer and organization priorities
• Give ideas to important projects like cross selling, marketing approaches
• Ensures process and tools for Business Unit (BU) level: governance models, customer dashboards including key performance indicators, PPI partnership approaches, costing, risk mitigation strategies
• Lead mid and long-range revenue forecasting
• Ensure team compliance with BM policies and mentor and upskill talent within the team
• Lead customer communications and contract compliance while maintain strong business relationships with clients and communicate to leadership for customer concerns
• Influence across PSG for improved operational performance
• Align governance models, customer dashboards, and risk mitigation strategies
• Participate in BU reporting and business review meetings
• Advise sites to resolve customer problems

Requirements

• Bachelor's Degree in a life sciences field
• M.B.A. is preferred
• 10+ years' experience in the pharmaceutical industry
• 5-8 years in commercial strategy, business management, project management, supply chain, sales, or marketing with strong financial skills, P&L understanding
• Routine use of MS Excel, MS PowerPoint and MS Word
• Pharmaceutical or Contract Manufacturing shown experience
• Familiarity with Good Manufacturing Practices and experience with budgeting and forecasting
• Proven track record to function effectively in a matrixed organization
• Ability to lead multiple priorities simultaneously and respond appropriately to change
• Ability to interact successfully with clients to advance customer strategy outcomes
• Demonstrated success in client relationship management and contract negotiations
• Strong financial acumen including P&L management and forecasting expertise
• Experience with pharmaceutical manufacturing operations and GMP environment
• Advanced project management and collaborative leadership capabilities
• Excellent strategic planning and business development skills
• Excellent oral and written communication skills
• Availability to travel 20-50% of the time

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short
• and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount