Stone Center Manager

Role Overview

• Increases product sales within assigned store coverage areas to achieve company objectives.
• Develops and retains effective working relationships with customers to achieve and exceed sales goals, and maximize market penetration and margin potential.
• Manages store operations and personnel to ensure all activities are performed by company policies and procedures.
• Develops business relationships with key customers within the store coverage area.
• Clearly define goals and objectives for Stone personnel to measure performance and communicate these objectives to the staff regularly.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Develops and implements strategic plans to accommodate corporate goals.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Advises customers on product selection, pricing, and sales volume, and continues to build customer relations.
• Meets with key customers to negotiate and close deals.
• Analyzes and controls expenditures of the Stone Center to conform to budgetary requirements.
• Participates in the planning process by providing accurate, achievable sales forecasts.
• Align achievements with corporate goals, standards, and objectives.
• Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program.
• Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Cross-trains on all areas of Stone Center operations: customer service, warehouse, and office administration duties.
• Assists where necessary.
• Recruits, hires, and manages Stone Center staff associates. Includes daily support and direction, as well as ongoing performance management and development.
• Ensures compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.

Requirements

• HS diploma and 5+ years relevant stone sales experience required OR Bachelor’s degree in Business or related field and 3+ years relevant sales/management experience in the stone business.
• Strong interpersonal skills and excellent written and verbal communication skills.
• Analytical aptitude, time management, and organizational skills.
• Proven training, teamwork, and leadership skills.
• Ability to “multi-task.”
• Demonstrated follow-up and follow-through skills.
• Must be proficient in MS Word, Excel, and PowerPoint.
• Must be Dal-Tile certified to operate powered industrial trucks.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement