Managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
Achieves revenue, budget and other business objectives for each fiscal year.
Develops business relationships with key customers within the store coverage area.
Clearly defines goals and objectives for SSC personnel.
Provides leadership and direction in the pursuit of store objectives with employees.
Ensures prudent credit transactions and manages account collections.
Trains, leads, and develops associates in areas of customer service.
Recruits, hires, and manages SSC staff associates.
Ensures compliance with Human Resource policies.

HS diploma and 5+ years relevant sales experience required
Bachelors degree in Business or related field and 1+ years of relevant sales experience
4 years prior selling experience
Minimum 2 years previous management experience
Must be proficient in MS Word, Excel, and PowerPoint.
Prior customer service experience is a plus.
Strong interpersonal skills, excellent written and verbal communication skills.
Analytical aptitude; time management and organizational skills.
Proven training, teamwork, and leadership skills.
Ability to multi-task.
Demonstrated follow-up and follow-through skills.
Must be Dal-Tile certified to operate powered industrial trucks.

Sales Center Operations Manager III

Key skills