Key skills
Communication
About this role
Role Overview
- Manage employee data and records in our HRIS (Rippling)
- Own onboarding and offboarding processes, including new hire setup, documentation, and coordination across teams
- Serve as the day-to-day point of contact for employee questions related to benefits, policies, and HR processes
- Coordinate benefits administration in partnership with our external benefits broker (enrollments, changes, open enrollment support)
- Support and help administer the annual performance review and feedback cycles
- Maintain and update employee handbook, policies, and internal documentation
- Serve as a trusted first point of contact for employee relations questions and concerns, providing guidance, maintaining confidentiality, and escalating issues appropriately
- Ensure HR processes are compliant with applicable federal, state, and local requirements (with support as needed)
- Oversee US offices operations, including mail, supplies, organization, and general upkeep.
- Manage company swag ordering and distribution
- Coordinate employee travel bookings and logistics as needed
- Help plan and support in-office meetings, team events, and occasional offsites
- Act as a friendly, helpful presence for employees when they’re in the office
Requirements
- 2–5 years of experience in an HR, People Ops, Office Manager, or similar role (startup or small company experience a plus)
- Comfort working in an HRIS (Rippling experience is a strong plus)
- Familiarity with basic HR processes: onboarding/offboarding, benefits coordination, performance cycles, employee records
- Strong organizational skills and attention to detail
- Clear, professional, and approachable communication style
- Ability to handle confidential information with discretion
- A proactive, can-do mindset — you see what needs doing and take initiative
- Willingness to be in the NYC office as needed to support the team
Benefits
- Comprehensive packages, including healthcare, dental, and vision coverage
- 401(k)
- Opportunities for career growth and development in an innovative and expanded opportunity
- Collaborative and dynamic work environment