Operations Coordinator

Role Overview

• Support daily operations including schedule management, meeting coordination, preparation of materials, and follow-ups for each leader
• Manage administrative tasks such as processing invoices, expense reports, travel bookings, manage vendor relationships and payments
• Collaborate with internal and external partners to streamline communication, share updates, and track progress across multiple campaigns and initiatives
• Coordinate across Interscope Capitol to streamline, organize, and sustain assets and products for the Complex marketplace
• Support project timelines, documentation, and workflows for cross-departmental initiatives, ensuring alignment among all stakeholders
• Create and update one-sheets, timelines, quote sheets, and other project-related documentation
• Actively participate in team meetings, discussions, and planning activities
• Build and design presentations in Keynote and Google Slides for executive updates, performance recaps, and partner communications
• Assist in research and insights gathering to inform partnership opportunities and emerging trends in eCommerce, fan engagement, and content
• Compile and distribute monthly reports summarizing key metrics across CRM, audience engagement, and eCommerce
• Assist in coordinating and setting up internal company-wide meetings and events, including town halls, celebrations, morale-building initiatives, and topic-specific engagements
• Support company onboarding and knowledge management efforts, including maintenance of internal documentation, asset management platforms, and planning of company orientations
• Draft internal and company-wide communications to help cascade timely information and best practices across the company as needed
• Field and analyze qualitative and quantitative employee feedback and propose solutions that foster a culture of continuous improvement

Requirements

• 1–3 years of experience as an administrative assistant or coordinator (the music or entertainment industry preferred)
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
• Excellent verbal and written communication skills; ability to collaborate across teams and functions
• Proficiency in Microsoft Office and Google Workspace; Adobe Creative Suite experience a plus
• Experience building presentations and managing documentation for cross-functional projects
• A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior executives inside and outside the company is essential.
• Bachelor’s degree in Business Administration or Marketing preferred

Benefits

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent