Create and manage quotes for AV parts and services using the company CRM and established processes.
Follow up with clients to ensure timely approvals, documentation, and next steps.
Serve as the primary point of contact between clients and internal departments (procurement, finance, technical team, sales).
Coordinate internal workflows to ensure orders, services, and project tasks are completed smoothly.
Compile, update, and maintain sales reports, dashboards, and tracking documents.
Ensure CRM accuracy, including order status, client interactions, and sales progress.
Support sales team with administrative tasks related to deals, services, and client accounts.

1-2 years Audiovisual (AV) industry experience—knowledge of equipment, services, or integration workflows.
Order processing experience (quoting, service orders, procurement coordination, etc.).
Services commercial experience—working with service-based offerings, SLAs, support plans, or managed services is preferred.
Detail-oriented with strong organizational and documentation abilities.
Solution finder who anticipates issues and identifies effective resolutions.
Cross-functional communicator able to collaborate with multiple departments.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a remote environment.

AV Sales Coordinator

Key skills