The Director, Meeting Services Speaker Bureau is responsible for the management of team members and Clients under the supervision of the VP, Meeting Services.
Responsible for achieving financial objectives by accurately forecasting hours for themselves and team members assigned and pass-through costs on assigned projects.
Lead a high volume of bureau business within and manage clients for logistics projects.
Partner with development as the SME in Speaker Bureaus and drive new builds of portals as needed for clients including workflows, dashboards, recommended reports and compliance gates.
Analyze existing business and make recommendations for streamlining and improvements to process.
Lead discovery meetings with new clients, gather client company guidelines and write recommended business rules and SOP for internal Team to follow.
Responsible for strategic planning, organizing, and onboarding of live and high-quality virtual Speaker Bureau meetings with multimedia components.
Manage technology vendor, schedule and execute rehearsals to ensure all parties are prepared for success.
Attendee management and communication; offer guidance to clients and attendees with confidence as to the best format and meeting timings.
Ensure the highest standards of quality control of client materials and develop best practices protocols for project teams to facilitate such quality control.

12 years in a pharmaceutical meeting planning role with team management experience
Client-facing experience is a must!
Experience and/or Training: Planning for live, virtual, or hybrid meetings; knowledge of Zoom webinars is a plus, as well as hotel bookings and air travel
Technology/Equipment: Excel mastery and Cvent is a plus
Occasional travel up to 15% annually
CMP is a nice to have but not required
Bachelor's or Associate's Degree OR relative years of industry experience is required

Director, Meeting Services – Speaker Bureau, Pharma Agency Experience

Key skills