Organize IKC central team efforts and collaboration across lanes
Prepare and participate in monthly operating reviews with senior leadership
Support internal/external communication by helping to craft and deliver key messages
Highlight management process gaps or improvement opportunities, then implement solutions
Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
Collaborate across teams to perform analyses and synthesize results
Work across operational and innovation teams to advance best in class capabilities in the market

Prior experience as Director of Strategy, General Management, Operations, or similar role supporting enterprise-level initiatives or prior experience within healthcare or operations leadership.
Experience leading the following: Design, implementation, & administration of operating strategies, operating models, governance models, and service delivery models desired
Continuous improvement processes & initiatives
Ideation & innovation processes & development
Budget administration
Demonstrated track record in the following: Strategic thinking
Influencing others to achieve objectives
Resourcefulness—the ability to find and implement effective solutions despite time or resource constraints
Integrity; must be viewed as highly trustworthy and able to keep matters confidential
Handling matters proactively and expeditiously, following through on initiatives & projects to successful completion
Handling confidential and sensitive information with discretion
Judgment and decision-making ability--must know when and how to “push-back” on decisions and how to make tough calls to keep work moving forward.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Director, IKC Operations

Key skills