Define and deliver the global Merchandising training and capability strategy with the Head of Global Merchandising Excellence.
Build and manage the annual Merchandising Training Plan and budget, including setting annual learning requirements, training schedules, monthly forums, and on‑demand training.
Plan, organize, and facilitate learning & development programs; measure training effectiveness and continuously improve the learning infrastructure.
Partner with Global Merchandising, Business Units (BU) and cross‑functional leaders to identify skill, process, and capability gaps.
Integrate new Merchandising tools, processes, and ways of working into Category Management into training curricula.
Collaborate with Global HR to support Emerging Leaders and other corporate programs.
Enable sharing of best practices and insights across regions and teams, and facilitate change management efforts for critical Merchandising initiatives.
Identify job profiles and core competencies for the Category Management and Merchandising functions.
Support onboarding and new‑hire training.
Maintain relationships with internal and external partners, industry experts, and vendors to keep training programs current and in alignment with company strategy.
Develop and maintain end‑to‑end process documentation for Merchandising, establishing a governance framework with clear ownership and accountability.
Provide leadership and mentorship to one direct report responsible for executing ongoing training and development programs.
Requirements
Bachelor’s degree in Business, Merchandising, Marketing, Retail Management, or related field; Master’s or certifications are an asset.
7–10 years of experience in Category Management, Merchandising, or related roles, with demonstrated success in executing category and/or merchandising strategies.
Experience designing and delivering training programs, workshops, or presentations in a formal learning, onboarding, or internal development capacity.
Good understanding of talent management, succession planning, training methodologies, and organizational development practices.
Proficiency in applying appropriate training and change management frameworks tailored to project needs.
Demonstrated ability to work effectively with senior executive leadership and cross‑functional teams to drive organization‑wide change.
Excellent written and verbal communication skills, with the ability to simplify complex concepts into compelling training materials or presentations.
Advanced proficiency in Microsoft Office, particularly PowerPoint, and familiarity with SharePoint and other learning or communication platforms.
Experience managing, mentoring, and developing team members.
Flexibility to work across global time zones.
Ability to travel up to 15% of time, including internationally; valid passport and travel documentation required.