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Service Innovation Program Manager at Vanguard | JobVerse
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Service Innovation Program Manager
Vanguard
Website
LinkedIn
Service Innovation Program Manager
United States
Full Time
1 week ago
H1B Sponsor
Apply Now
Key skills
AI
Analytics
Stakeholder Management
Communication
About this role
Role Overview
Manage projects or workstreams within larger programs
Develop and monitor plans, deliverables, and milestones
Apply best practices and lessons learned to overcome obstacles
Provide regular updates on status, risks, and issues to stakeholders
Foster strong partnerships across internal and external stakeholders
Identify, mitigate, and resolve project risks and issues
Requirements
Minimum 3 years of related experience
2 years managing projects preferred
Familiarity with contact center and/or back office operations
Understanding of B2B (plan sponsor, consultant) and/or B2C (participant) experiences
Strong stakeholder management across functions and lines of business
Program management and executive communication skills
Data insights & visualization skills
Analytics-driven judgment for prioritizing opportunities
Interest and experience in applying advanced technologies, including AI
Financial Services or function-specific experience a plus
Benefits
Health insurance
Flexible working arrangements
Professional development opportunities
Paid time off
Apply Now
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