Key skills
JiraAgileStakeholder ManagementMentoringUser ResearchCommunication
About this role
Role Overview
- Elevate product development through deep user insights
- Shape product strategy and influence business decisions
- Collaborate with cross-functional teams to drive innovation and improve user experiences
- Mentor UX Researchers and build knowledge of research craft across teams
Requirements
- Bachelor's degree in Human Factors, Psychology, Sociology, Anthropology, Human-Computer Interaction (HCI), Design, or related field
- Minimum of 7 years of experience in UX/User Research or in lieu of a degree, minimum of 11 years education and/or relevant work experience
- Proven expertise in mixed-methods research and strategic insight generation
- Strong communication, facilitation, and stakeholder management skills
- Experience working in Agile environments and with cross-functional teams
- Experience mentoring researchers and scaling research practices
- Proficiency in tools such as Qualtrics, Optimal Workshop, User Interviews, JIRA, and Miro
Benefits
- Health insurance
- 401(k) matching
- Paid volunteer time
- Professional development opportunities