Lead survey-driven and qualitative research that informs feature development, experimentation, and ongoing measurement.
Design and evolve survey frameworks that support A/B testing, pre/post analysis, and continuous sentiment tracking.
Conduct qualitative work to iteratively advise feature development.
Partner closely with Design, Product, Data Science, and Engineering, and collaborate with senior researchers on more complex initiatives.
Craft scalable research systems and motivate teams to build intelligent experiences.

3+ years of applied research experience, with a degree in Psychology, HCI, Human Factors, Social Sciences, or a related field.
Strong experience in quantitative UXR methods, including survey design, experimentation, and statistical analysis.
Working proficiency across qualitative research methods.
Fluent in experimentation and A/B testing environments and can integrate quantitative data with qualitative insight.
Comfortable scoping, conducting, analyzing, and communicating research independently.
Communicate clearly and effectively with product managers, designers, engineers, and leadership.
Comfortable working in ambiguity and translating complex findings into practical direction.
Experience thoughtfully integrating AI tools into research workflows and motivated to expand how AI can enhance research rigor and impact.

User Researcher – Personalization

Key skills