Key skills
LeadershipDecision Making
About this role
Role Overview
- Manage operations within the collections area
- Identify trends and opportunities for process improvements
- Collaborate with internal and external stakeholders to achieve goals
- Develop KPIs and monitor operational performance
- Ensure compliance with regulatory requirements and internal policies
Requirements
- 10+ years of experience in collections management
- Extensive knowledge of US credit card market
- Proven leadership and team management skills
- Strong analytical skills and experience with data-driven decision making
- Ability to influence key stakeholders and manage cross-functional teams
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development programs