About this role

Drive operational excellence across the commercial organization by optimizing workflows.
Embed continuous improvement practices to ensure scalability and innovation.
Oversee sales support to enable focus on sales-generating activities.
Streamline processes, tools, and systems for operational efficiency.
Lead a team providing proactive support to Sales to free up capacity.
Develop and implement standardized processes for operational tasks.
Monitor and continuously improve sales support activities.
Design and deliver onboarding programs for new hires.

3+ years of experience in commercial operations, process improvement, or sales enablement.
Fluent in English.
Strong understanding of commercial operations, workflow design, and process optimization.
Familiarity with CRM systems, sales enablement platforms, and automation tools.
Experience in developing training programs and onboarding frameworks.
Ability to analyze complex processes and identify improvement opportunities.
Skilled in leveraging data to drive decisions and measure impact.
Proven ability to manage team members and lead global initiatives.
Excellent communication and stakeholder engagement skills.
Expertise in continuous improvement methodologies (e.g., Lean, Six Sigma).

Director – Head of Commercial Efficiency

Key skills