Oversee a group of accounts and deliver excellent customer service
Help drive business growth by supporting sales efforts with both current and potential clients

This individual must exhibit the highest levels of professionalism and expertise when interacting with clients and EXL stakeholders
Deep understanding of the insurance industry, specifically P&C
Strong track record of meeting or exceeding targets and goals
Bachelor’s degree in business administration, sales, marketing, or related field is preferred
Excellent communication, presentation, and negotiation skills
Strong analytical and problem-solving skills
Self-motivated and able to work independently as well as part of a team
Ability to travel as required

Remote role
Manage the overall health and growth of assigned accounts
Drive excellent relationships with existing and prospective customers to achieve revenue targets
Generate new business opportunities with existing and prospective customers
Conduct presentations and demonstrations to clients and prospective clients to showcase how our solutions can help them streamline their workflow
Perform client advocacy by collaborating with operations to ensure client requirements are met, and satisfaction levels consistently exceed expectations
Coordinate proper account maintenance including client guidance, contract renewal, and complaint resolution
Lead effective meetings and visits with clients and prospects
Track and report on sales activities and provide regular updates to management
Maintain a high level of knowledge about the insurance industry, market trends, and competitive landscape

Account Manager

Key skills