About this role

Develop the specific AI strategy for the readiness transformation
Design and implement the strategy for how content is managed and retrieved
Design an 'Agentic Automation Operating Model' and maturity assessment framework
Design governance frameworks that enable structured collaboration between business stakeholders and technology teams
Design and lead capability-building programs that enable HR and Ops teams
Position the Operations and People functions as the internal standard for AI & automation
Ensure automation and AI are embedded into day-to-day work
Partner with the CIO org to design and deliver internal AI tools

8–12+ years of experience in Business Transformation, Strategy & Operations, or Sales/People Enablement
Proven track record of leading large-scale change initiatives in high-growth technology environments
Demonstrated ability to design and own enterprise-wide operating models and governance frameworks
Deep expertise in Generative AI (LLMs) and Agentic Automation
Expert command of Change Management methodologies
High emotional intelligence with the ability to operate at a senior leadership level
Bachelor’s degree required; MBA or relevant advanced degree in Operations, Organizational Design, or Technology Strategy preferred

AI Business Architect – People & Operations

Key skills