Oversees all communication to stakeholder indicating status and risks to ensure stakeholders are ready to sell, implement and support the solution.
Oversees the development, coordination, planning and implementation of new processes and procedures to create efficiencies, provide transparency and deliver consistent product methodology.
Lead project governance processes and ensure stakeholder alignment.
Develop and manage project timelines, success criteria and maintain project documentation.
Deliver leadership reporting and communication of project status, issues, risks, milestones, and key decisions made regarding project objectives and direction.
Facilitate the delivery of services among different product activities to increase effectiveness and efficiency.
Continuous improvement of the process, driving the development, documentation, and implementation.
Escalate risks, issues and dependencies and drive to resolution.
Identify, evaluate, and resolve issues and work cross functionally to problem solve timely.
Cross functional collaboration, managing and holding team members accountable for delivering tasks on time.
Ensure commercialization activities operation within policies and procedures of the organization.
Requirements
Bachelor’s degree in related field and/or minimum eight years of product/project management and/or Client experience
Project Management Certification or related training/certification preferred (CX or Lean Six Sigma)
Five (5) plus years project management experience, or equivalent required.
Proven track record of delivering projects on time and managing multiple projects at one time.
Thorough knowledge of the financial services industry and related products and processes required.
Experience with the Product Lifecyle
Knowledge of technology project methodologies
Benefits
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)