Manage all talent acquisition efforts and lead hiring teams to source, screen, interview, and present offers to qualified candidates
Oversee performance management for team members; complete thoughtful performance reviews, provide feedback, and respond to performance support needs
Cultivate and maintain a positive team culture; plan proactive employee engagement initiatives and solve conflict interfering with the work environment
Train and onboard all new hires, ensuring new teammates ramp efficiently
Provide opportunities for learning and growth to all team members, acting as an advocate for their continued development
Provide effective downward communication through 1:1s and team meetings
Lead projects related to their team; thoroughly scope, creates timelines and resource needs, organize meetings, delegate tasks, collaborate cross-functionally, and provide upward and downward communication related to project goals, updates, and roadblocks
Manage the pipeline and workload for all team members, ensuring high performance across all team members
Own development, implementation, and changes to policies and procedures
Connect company-wide goals with department-level action items on a quarterly basis and steering department and individual contributor goals
Analyze data related to their area, produce valuable insights, and present to leadership
Act as the main point of contact for escalations and team member questions
Provide quality control and teachable opportunities to all team members

4+ years of experience in loan processing or closing
Ability to work in our San Diego office Tuesday-Thursday
Highly knowledgeable in Right of Rescission (RTC) requirements, including timing calculations, compliance implications, and how rescission impacts funding release.
Understand how title exceptions, liens, judgments, and payoffs affect closing strategy and can confidently drive resolution across vendors and internal teams.
Experience leading a high-performing team
Proven history of successfully managing projects from ideation to execution
Ability to write effective policies and procedures
Ability to manage performance, resolve conflict, and give feedback to underperforming team members
Ability to manage change effectively through upward and downward communication
Demonstrated leadership skills, including the ability to have constructive conversations, set and meet deadlines, proactively communicate challenges and changes within your department, and relay information to all levels of management on a regular cadence
Ability to make data-driven decisions
Experience working with HEIs is preferred
Desire to participate in fast-paced early-stage startup
Adaptability: Embraces changing circumstances with resiliency and positivity
Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support

Closing Manager

Key skills