Process and reconcile daily account activity, including trades, cash movement, and custodial downloads
Post disbursements and deposits (checks, wires, ACH) and maintain accurate, audit-ready payment documentation
Maintain account data such as cost basis updates, market values, demographic changes, and asset transfers
Research and resolve operational issues, responding to requests from internal and external partners and escalating risks as needed
Support system workflows, including trade settlement, vendor/custodian coordination, and backup processing duties
Assist with audits and compliance, ensuring adherence to procedures, documenting controls, and supporting regulatory requests
Collaborate and cross-train with team members to ensure consistent coverage and continuous process improvements

High school diploma or equivalent required; Associate’s degree or higher in Finance, Accounting, or Business strongly preferred
2+ years of experience in trust operations, banking operations, or financial services
Proficiency in Microsoft Office, with advanced Excel skills (pivot tables, VLOOKUP, XLOOKUP)
Strong analytical skills and exceptional attention to detail
Excellent written and verbal communication skills
Ability to prioritize, adapt, multi-task, and meet deadlines under pressure in a high-volume environment
Experience with SS&C Trust Suite Systems is a plus

Trust Operations Analyst

Key skills