Analyst, Contract Marketing – Pharma

Role Overview

• Creates and manages customer agreements for GPO, IDN’s and complex key accounts
• Works cross-functionally with the Commercial, Finance, and Legal teams on contract development, administration, compliance and reporting
• Develops implements, administers, and maintains the key contracts under area of responsibility including contract eligibility and contract pricing
• Develops and coordinates assigned account contracts, amendments, new product offers, contract implementation and maintenance including contract eligibility and COT review
• Manages pricing relationships between GPO contracts including Acute, Alternate, DSH, Retail and Committed contracts
• Works with Sales and National Accounts team to support and execute pharmaceutical support of contract strategies
• Redlines customer agreements in collaboration with internal team stakeholders (legal, contract marketing and NA)
• Responsible for leading RFI, RFP and bid submissions
• Generates monthly customer and sales reports with an emphasis on continual enhancements
• Conducts analysis to calculate customer rebates and penalties as outlined in customer agreements
• Manage and resolve customer pricing disputes
• Prepares and distributes ad hoc sales and management reports
• Responsible for the developing and maintaining content for the Contracts and Pricing Team Training Library and SOP’s
• Coordinates and provides training to new hires and cross functional partners
• Identifies and implements new processes to improve overall team efficiency and productivity
• Facilitates and supports cross-functional process improvements
• Facilitates and supports the implementation of process improvements in Contract Marketing
• Completes all training requirements, including all department-specific, compliance training, etc.
• Participates in any and all reasonable work activities as assigned by management.

Requirements

• Bachelor's Degree required (Advanced degree is a plus)
• 3-5 years’ experience administering contracts and customer agreements (preferably in the healthcare industry)
• Knowledge of medical device, hospital/pharmacy products and/or pharmaceutical industry contractual terms and conditions is strongly preferred
• Demonstrated business acumen and experience with customer agreements (preferably experience with GPO, IDN, and hospital and/or clinic contracting) is a plus
• Strong interpersonal, written, and verbal communication skills accompanied with critical thinking and problem resolution skills
• Strong attention to detail
• Intermediate to advanced skills with Microsoft Office applications (Excel, Word, PowerPoint, Access, and advanced skill set with Excel)
• Knowledge of ERP systems (SAP), CLM, CRM, Qlik and other database concepts preferred
• Demonstrated ability to prioritize and execute tasks in a dynamic environment
• Ability to work flexible hours and weekends to meet business/customer needs
• Able to manage and prioritize multiple complex projects with demonstrated time management skills as well as the ability to work independently
• Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
• Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.

Tech Stack

• ERP

Benefits

• medical, dental and vision coverage
• life insurance
• disability
• 401K with company contribution
• wellness program