Develop and implement a comprehensive sales operations strategy to support NSCLC salesforce
Establish go-to-market model/sales force size and structure, territory alignments (manage field alignment roster), and targeting/call planning models to maximize field effectiveness
Design and manage incentive compensation plans, ensuring they align with business objectives and motivate performance, also including contests and award program design
Implement and optimize salesforce automation tools (CRM, field alerts/triggers, sales reporting dashboards, and field analytics platforms)
Lead field goal forecasting, sales reporting, and KPI tracking to assess field performance and identify growth opportunities
Work with sales leadership to design field business planning templates. To extent possible, pre-populate templates with relevant data for field team business reviews
Conduct national and sub-national market and sales trend analysis, providing actionable insights to sales leadership. Develop data-driven recommendations to enhance sales execution and customer engagement strategies
Consolidate performance metrics for mid and year end performance reviews, work with sales leadership to develop field coaching report process
Lead field force input team (FIT) with representatives from field team to create feedback loop between headquarters and field team

Bachelor’s degree in business, finance, or a related field (MBA preferred)
8+ years of sales operations and/or commercial analytics experience, with at least 5 years in oncology (NSCLC preferred)
Minimum of 3-5 years of experience in a fast-paced biotech startup environment, with proven ability to thrive in a resource-constrained setting.
Minimum of 3-5 years of experience in a pre-commercial pharma/biotech startup environment, with proven ability to build Sales Operations systems, processes and support infrastructure.
Strong expertise in sales force deployment, analytics, goaling/forecasting, and incentive compensation design and administration
Proficiency in CRM systems (e.g., Veeva, Salesforce), data analytics tools, deployment of field alerts/triggers, and reporting platforms
Experience supporting product launches and commercial expansion in biotech/pharma
Strong understanding of NSCLC treatment landscape, physician engagement, and market dynamics
Excellent analytical, communication, and leadership skills with the ability to present insights to senior stakeholders.

Associate Director, Sales Force Operations – Effectiveness

Key skills