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Director, Regional Success Architecture – Service Cloud at Salesforce | JobVerse
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Director, Regional Success Architecture – Service Cloud
Salesforce
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Director, Regional Success Architecture – Service Cloud
United States
Full Time
5 days ago
$171,200 - $273,000 USD
H1B Sponsor
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Key skills
Salesforce
Leadership
Resource Planning
Customer Success
About this role
Role Overview
Lead the operational cadence of the Success Architect function
Define and enforce delivery frameworks, architectural governance, and quality standards
Recruit, hire, and onboard a diverse team of technical resources
Oversee team capacity and balance high-priority requests
Act as an escalation point for high severity customer issues
Requirements
13+ years of experience in Customer Success, Solution Architecture, Technical Consulting, or related fields
5+ years of people management or leadership experience
Proven experience managing capacity and resource planning
Strong technical knowledge of Salesforce products and platform
Experience leading high-priority initiatives or programs with executive visibility
Benefits
time off programs
medical, dental, vision, mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program
Apply Now
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