Supporting UK-based teams, work must start between 7-8 am EST daily
Proactively learn about FICO products
Work with development team to define documentation deliverables for each release
Research, write, and edit deliverables
Coordinate production and handoff of final deliverables
Explore architectural and platform issues relevant to products
Provide technical assistance to sales, marketing, support, and other technical writers
Interact with Product Managers, Development, QA teams, subject-matter experts
Collaborate with other technical writers across FICO to improve processes

BA/BS degree in Technical Writing, English or Computer Science or relevant field
Significant technical writing or software development experience
Proven ability with English spelling, grammar, punctuation, syntax and composition rules
Experience writing programming guides and API references
Experience writing topics in DITA and working with a content management system
Familiarity with Java, Python, or another object-oriented programming language
Demonstrable experience with XML and HTML
Experience with Git/GitHub workflows
Experience with Bitbucket and Markdown or Docs-as-code is a plus
Experience working in an Agile environment is a plus

Senior Technical Writer

Key skills