Develop, manage, coordinate, and drive program plans for successful product development, and large strategic projects, in collaboration with cross-functional teams
Viewed as the cross-functional development partner you will facilitate technical discussions and be a thought leader during product reviews and be responsible for designing and executing process which facilitates product-related goal setting, decision making and business impact.
Develop and manage end-to-end project plans and ensure on-time delivery.
Track program performance with key metrics and communicate program status to stakeholders, with accountability to drive timelines, deliverables, issues, risks, and dependencies
Develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of large company initiatives
Partner with project sponsors to define and manage scope, assumptions, and constraints to ensure projects are aligned with business goals and strategies
Perform risk and change management on all projects
Responsible for proactive oversight of change management processes to communicate and reset expectations to project scope, schedule, and cost baselines
Drive adoption of product management tools and consistent practices

Bachelor’s Degree in Business Administration or related experience
5+ years of experience managing large cross-functional initiatives from inception to launch
Experience working within a Project Management Office, and collaboration with Product, Engineering, Marketing, Sales, Implementation, and Operations areas
Experience describing features and/or system details and communicating technical information effectively.
Expert-level communication skills with experience presenting to senior executive audiences
Strong understanding of SaaS business model and Product lifecycle development processes
Working experience with Product Management tools, Jira, Confluence, or similar Agile software development tools
Proficiency in Microsoft Office tools – Office, Visio, Excel, Project, and others
Ability to build strong relationships with customers and internal team members
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

Program Manager – Solutions Coordination

Key skills