Coordinating and scheduling inbound and outbound shipments across truck, rail, and barge modes to ensure on-time delivery and pickup;
Serving as the primary point of contact for carriers, freight brokers, contract service providers, and internal teammates regarding shipment statuses, delays, and problem resolutions;
Monitoring daily transportation activity, tracking shipments, and updating ERP/TMS systems with accurate information;
Ensuring compliance with DOT, FRA, and maritime regulations, as well as company policies for safety and environmental standards;
Optimizing transportation routes, modes, and carrier utilization to minimize cost and maximize efficiency;
Managing freight documentation (i.e., bills of lading, customs forms, and barge manifests);
Resolving service issues such as delays, equipment shortages, or damaged cargo through proactive communication and problem-solving;
Forecasting equipment and service needs to align with long-term scheduling and shipping requirements;
Collaborating with supply chain, commercial, operations, shipping, and inventory teams to align transportation schedules with operational needs;
Monitoring performance of logistics processes by tracking and reporting using established metrics;
Assisting in carrier performance evaluations;
Supporting continuous improvement by recommending and supporting process improvements using Lean and Six Sigma principles for logistics processes.

High school diploma or GED
Working knowledge of truck, rail, and barge shipping practices and regulations
Experience with ERP and/or TMS systems
Proficiency using Microsoft tools (Word, Excel, Powerpoint)
Track record of continual growth and development
1-2 years logistics experience in a manufacturing setting (preferred)
Knowledge of CRM systems (preferred)
2-3 years working in a customer service role (e.g., retail, manufacturing, e-Procurement) (preferred)

Logistics Coordinator

Key skills