Build relationships with existing customers while expanding growth year-over-year.
Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet.
Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell!
Prospect and recruit customers who fit the YORK partnership profile.
Prove “Why YORK” is an industry leader with the power behind it to grow their business.
Create custom marketing strategies to help your customers grow.
As needed, you will receive support from our market leaders and a marketing manager.
Assist your customer to select the best YORK products to meet their client’s needs.
This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job.
Negotiate prices and terms of sale.
Ensure customers participate and attend our industry-leading training classes offered locally and virtually.
Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business.
Perform to plan. Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics.

High School Diploma
5+ years of HVAC/R experience
5+ years of strategic account management experience
Salesforce proficiency
Ability to travel within assigned market territory
Bachelor's degree (Preferred)
Strong proficiency in business writing, verbal communication, and negotiation (Preferred)
Skilled in using Windows operating systems, including Microsoft Outlook and Teams (Preferred)
Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required (Preferred)
Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results (Preferred)
Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions (Preferred)
Understand the principles and processes for providing best-in-class customer service (Preferred)
Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers (Preferred)
Business acumen including sales forecasting, opportunity management and customer planning (Preferred)
Ability to understand and communicate in today’s technologically driven business environment (Preferred)

Account Manager

Key skills