Talent Operations Program Manager

Role Overview

• Own the end-to-end operating model for recruiting operations, balancing scalability, usability, and data integrity across regions
• Serve as the architect and owner of our recruiting tech stack, with the ATS at the center—designing workflows, integrations, and system configurations that scale globally
• Lead end-to-end system implementations and major upgrades, including global rollouts, data migration, testing, and change management
• Ensure clean, reliable data at the source through thoughtful process design, automation, and governance
• Evaluate, pilot, and implement AI, automation, and emerging recruiting technologies that reduce manual effort and improve recruiter and candidate experience
• Own process documentation, enablement, and training—ensuring recruiters and hiring partners are confident, capable, and actually using what’s been built
• Manage TA vendors end-to-end: discovery, implementation, optimization, renewals, and ROI tracking
• Act as the program manager for Talent Acquisition’s strategic initiatives, turning our “plan on a page” into executable, measurable work
• Own project planning and execution for global initiatives such as DEI-focused hiring programs, candidate experience improvements, employer branding and talent marketing initiatives, referral programs, and process enhancements
• Define milestones, timelines, dependencies, and success metrics, keeping leaders informed and initiatives on track
• Partner with TA leadership to operationalize strategy through systems, processes, and tooling
• Lead global change management: rollout planning, communications, training, feedback loops, and iteration
• Use data and insights to tell the story of progress, identify friction points, and recommend course correction

Requirements

• 6+ years of experience in Talent Operations, Recruiting Operations, HR Systems, or related roles
• Proven experience leading ATS implementations or major global system migrations in complex, multi-region environments
• Demonstrated ability to operate as both a hands-on systems and process owner, and a program manager, driving cross-functional initiatives forward
• Strong technical curiosity; you explore new features, tools, and AI capabilities to understand how they can meaningfully improve outcomes
• Hands-on experience designing, deploying, or meaningfully piloting an AI agent, automation, or LLM-powered solution to support recruiting, HR Operations, or people analytics
• A disciplined, scalable approach to process design that avoids unnecessary bureaucracy
• Exceptional organization and follow-through. You bring structure, clarity, and momentum to ambiguous work
• Experience working with project management tools
• A collaborative, approachable style. You make complex change feel manageable.

Benefits

• Health insurance
• Bonuses