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Director, Call Center – Brokerage at Humana | JobVerse
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Director, Call Center – Brokerage
Humana
Remote
Website
LinkedIn
Director, Call Center – Brokerage
United States
Full Time
5 days ago
$124,100 - $169,300 USD
No H1B
Apply Now
Key skills
Leadership
Sales
About this role
Role Overview
Oversee and deliver annual and multi-year revenue targets across all external call center partners
Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives
Provide executive oversight of all existing external call center partnerships
Build and maintain a robust pipeline of new partner relationships
Negotiate and oversee complex commercial agreements
Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness
Drive continuous improvement initiatives to enhance sales effectiveness
Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training
Lead, mentor, and develop a high-performing team responsible for partner management, strategy, growth and execution
Requirements
Bachelor's degree or higher
10+ years of progressive experience in sales, channel management, and leadership within a complex, multi-channel environment
5+ years of senior management experience leading large, distributed teams and/or external partner organizations
Demonstrated success driving large-scale revenue growth
Must be experienced in the Medicare Advantage Sales and Distribution space
Must possess an active Health and Life Insurance License
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities
Apply Now
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