Key skills
Leadership
About this role
Role Overview
- Audit Patient Access calls, accounts, and work queues to ensure compliance and consistency to policy and procedure.
- Identify trends and provide reporting for training/coaching purposes to both leadership and associates.
- Ensure monthly quality scorecards are completed accurately and adhere to department standards and established metrics for quality.
- Collaborate with Patient Access leadership to remain updated on any new policy and procedure changes.
Requirements
- 1 to 3 years of experience in Patient Access Services
- Knowledgeable in Patient Access technology, applications, systems, processes.
- Knowledgeable in Microsoft Office products, with an emphasis in Excel.
- Certified Revenue Cycle Representative (CRCR) Certification or other approved job relevant certification.
- Associates Degree or Equivalent Experience.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement