Housekeeping Manager

Role Overview

• The Housekeeping Manager serves as key support to the operations team.
• Directly leading a high-performing team of housekeepers, and laundry attendants with the support of inspectors and supervisors.
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigate complaints regarding housekeeping service and equipment and take corrective action.
• Works cohesively with property leadership to ensure guest satisfaction levels exceed expectations.
• Conducts regular walk-throughs, inspections, and quality checks to drive adherence to standards.

Requirements

• High school diploma or GED equivalent
• Two to five years of experience in housekeeping in the hospitality industry or a related role
• 3+ in a supervisory or leadership role
• Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
• Ability to supervise and work with employees
• Ability and willingness to respond to emergencies
• Tact and resourcefulness in dealing with the public
• Strong communication skills.

Benefits

• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Provides outstanding leadership to drive and motivate the team.
• Oversees all aspects of housekeeping and laundry operations.
• Ensure the property is always clean, orderly, well-manicured, and guest ready.