Content Marketing Analyst

Role Overview

• Support the creation, support, planning, strategy, and maintenance of Republic Services’ customer-facing digital presence.
• Write, test, and publish pages within the CMS (Content Management System).
• Review and QA content created by contractors, agencies, or other individuals updating content.
• Work closely with the Digital Content Manager and other Content Marketing Specialists to ensure optimized content.
• Outline, write, and edit new and existing content for publication online in support of marketing objectives.
• Create and maintain municipal microsites supporting city contracts.
• Respond to and resolve Service Now tickets for website related issues within SLA.
• Contribute to the digital and content strategy, including identifying needs and proposing solutions.
• Update web content via CMS.
• Serve as a liaison between Digital Marketing and IT.
• Provide recommendations on priority for web content and development.
• Assist with User Acceptance Testing (UAT) as needed with development.
• Analyze and report key content performance and use data to support business goals.

Requirements

• 2
• 4 years of Marketing, web development and/or other relevant experience.
• Proficient with the Microsoft Office Suite, including Excel, PowerPoint and Word.
• Strong organization skills and can provide information to others quickly upon request.
• Interpersonal skills, including the ability to communicate clearly and effectively with technical and non-technical stakeholders.
• Teamwork/collaboration mindset with the ability to work with stakeholders and leaders throughout the organization.
• Active analytical curiosity and creativity, as well as a flexible critical thinker and problem solver.
• A passion for solving challenges in simple ways for internal and external customers.
• Excellent oral and written communication skills.
• Able to work diligently and independently, but according to direction and within pre-set guidelines.
• Working knowledge of Search Engine Optimization best practices and measurement, web languages, content management workflows, web development, web analytics, digital marketing, and content management systems.

Benefits

• Comprehensive medical benefits coverage
• Dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short
• and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)