Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts.
Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization.
Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans.
Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness.
Defining and tracking key performance indicators (KPIs) to measure program success and health.
Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment.
Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.

12+ years of experience leading large-scale transformation programs
Executive level communication and presentation skills
Driving Business Process discovery and end state design
Facilitating and documenting key design decisions
Program planning and requirements management experience
Project Management Professional (PMP) certifications
Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
Bachelor’s degree in business or technology related field

Program Management Director

Key skills