Lead the development and optimization of tooling applications for turning, milling, drilling, and threading
Design and refine machining strategies to improve productivity, tool life, and part quality
Collaborate with R&D and product engineering teams to provide field‑based insights into tool design, coatings, and materials
Use CAM software and simulation tools to verify and optimize tool paths
Partner with sales teams to deliver technical support, presales consultations, and tooling recommendations
Conduct on‑site visits to diagnose machining challenges and implement tooling solutions
Lead or support customer trials, testing, and troubleshooting
Provide training on tool usage, machining best practices, and emerging technologies
Develop or modify tools to meet specific customer requirements in collaboration with Design Engineering
Prepare application reports, machining parameters, and other technical documentation
Manage and prioritize engineering activities across multiple projects
Monitor KPIs related to tool performance, cycle time improvement, and customer satisfaction
Collect and evaluate performance data from field trials and customer feedback.
Requirements
Recognized technical training or education in machining, mechanics, or production (e.g., Bac+2 to Bac+5, Certificate III/IV, NVQ Level 3, Journeyman) or 10+ years of relevant industry experience
3–5 years of hands‑on experience in machining, toolmaking, or manufacturing operations
Strong technical expertise in machining processes (turning, milling, drilling)
Experience supporting or selling technical solutions in B2B environments, ideally metal cutting
Excellent communication, customer service mindset, and strong problem‑solving abilities
Proficiency in Microsoft Office; CRM experience is a plus
Ability to read part drawings, analyze machining conditions, and develop optimized tooling solutions
Willingness to travel within the assigned region
Fluent verbal and written English skills required; additional languages are a plus.
Benefits
Base salary with performance‑based incentives
Medical, dental, vision, and life insurance
Paid vacation and holidays
Robust 401(k) plan with up to 8% auto/matching contribution
Wellness incentives and paid volunteer time
Tuition reimbursement and professional development opportunities