About this role

Analyze RFID adoption and usage across sites, SKUs, and applications to identify expansion opportunities.
Lead customers through the transition from limited deployments to enterprise-scale programs.
Develop data-backed recommendations that position RFID as a value-driving business solution.
Track sales performance, deployment metrics (read rates, exception rates), and customer ROI indicators.
Identify and mitigate churn risks or stalled deployments through proactive data monitoring.
Build dashboards and reporting tools to support account prioritization and opportunity sizing.
Equip Sales and Account Managers with customer-specific insights for executive-level reviews.
Support value-based selling by quantifying operational, inventory, and loss-prevention benefits.
Partner cross-functionally with Engineering, Operations, and Product teams to align commercial insights with technical roadmaps.

Bachelor’s degree in Business, Engineering, Data Analytics, or a related field.
5+ years in RFID, SaaS, IoT, or complex B2B technology-enabled solutions.
Advanced Excel skills; proficiency with BI tools (Power BI, Tableau) and CRM systems (Salesforce, SAP).
Proven ability to influence both technical stakeholders and executive leadership.

Strategic Account Manager, RFID & Digital Solutions

Key skills