Establish and maintain operational compliance with internal governance, risk and control frameworks including policies, standards, procedures and documented controls related to Network Policy activities, translating governance and risk requirements into practical, embedded operational processes
Monitor control effectiveness and drive remediation of identified gaps or weaknesses
Serve as the primary operational liaison for compliance, risk and internal audit stakeholders and ensure timely, accurate and well-governed responses to audit findings and information requests
Coordinate audit planning and execution, issue management and remediation tracking across Network Policy operations
Promote a strong culture of accountability, documentation, compliance and continuous improvement in control execution
Lead the design and delivery of operational reporting and management information for leadership, risk committees and governance forums
Drive automation of reporting, evidence collection and control processes, reducing manual effort and operational risk
Ensure published network policies and related program materials are refreshed, accurate, current, version-controlled and aligned with approved governance processes, supporting the evolution of modern policy and publication platforms to improve efficiency, accessibility and usability
Build and lead high-performing teams across Network Policy operations, reporting, publication and controls functions
Champion the use of technology (including AI-enabled tools where appropriate) to improve policy and publication quality, consistency and operational efficiency, while retaining clear human accountability
Requirements
Bachelors Degree
At least 6 years of experience in payments operations, network operations or financial services operations within a regulated environment
At least 6 years of experience partnering with audit, risk and compliance functions as well as external stakeholders
Prior experience in payments network rules, operating regulations or scheme governance, including multi-party contractual frameworks, preferably working at or closely with card networks, real-time payments networks, clearing and settlement systems or large-scale platforms
Experience leading data automation, reporting platforms or operational tooling initiatives
Familiarity with regulatory expectations affecting payments networks
Experience overseeing policy, governance or operational functions.
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.