Technology Director – Enterprise Functions

Role Overview

• Manage a team of engineering managers and engineering leads
• Focus on delivering commitments aligned to enterprise strategic priorities
• Build support for strategies with business and technology leaders
• Guide development of actionable roadmaps and plans
• Identify opportunities and strategies for continuous improvement of software engineering practices
• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
• Identify financial management and strategic resourcing
• Set risk management guidelines and partner with stakeholders to implement key risk initiatives
• Develop strategies for hiring engineering talent
• Lead implementation of projects and encourage engineering innovation
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Interface with external agencies, regulatory bodies or industry forums
• Manage allocation of people and financial resources for Technology Strategic Leadership
• Develop and guide a culture of talent development to meet business objectives and strategy
• Oversee selection, deployment, and integration of workplace technology solutions, including Microsoft M365 products, communication platforms, collaboration tools, AV systems, and smart building technologies.
• Ensure reliable day-to-day operation of workplace technologies, proactively identify and resolve issues, optimize system performance, and maintain high service levels
• Build, mentor, and manage a multidisciplinary team of technology specialists, engineers, and support staff
• Manage relationships with technology vendors, service providers, and internal stakeholders to ensure successful project delivery and ongoing support
• Oversee budgeting, procurement, and resource allocation for workplace technology projects and operations
• Ensure all workplace technologies and end-user devices adhere to security policies, data privacy regulations, and compliance standards
• Stay abreast of emerging technologies, trends, and best practices in workplace technology.
• Partner with Workplace Engineers opportunities for innovation and digital transformation.
• Lead and manage complex technology projects from conception to completion, ensuring timely delivery, quality, and alignment with organizational goals.
• Responsible for operational stability and resiliency of 100+ applications and 500K+ end-user devices, ensuring seamless integration and advancement of technology solutions that support collaboration and operational efficiency.

Requirements

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• 8+ years of Engineering experience
• 8+ years of experience Technology Operations, supporting enterprise level complex applications and platforms in Production
• 5+ years of experience performing engineering and support tasks on Linux/Unix and Windows Servers
• 5+ years of software development experience
• 4+ years of experience with Cloud technologies
• Proven experience in one or more of the following technologies: End-user device management
• desktop, laptop, virtual machines
• Microsoft suite of end-user Productivity products
• Observability tooling such as Grafana, Splunk, AppDynamics, Prometheus, Ansible
• Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership
• Experience in providing thought-leadership, expertise to formulate and execute on major strategies to develop/deliver robust and scalable solutions
• Ability to deliver & engage with partners effectively in a multi-cultural environment by demonstrating co-ownership & accountability in a matrix structure
• Ability to develop and execute business vision, strategies, and goals.

Tech Stack

• Ansible
• Cloud
• Grafana
• Linux
• Prometheus
• Splunk
• Unix

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement