Application Engineer

Role Overview

• Lead the development and optimization of tooling applications for turning, milling, drilling, and threading.
• Design and refine machining strategies to improve productivity, tool life, and part quality.
• Collaborate with R&D and product engineering teams to provide field‑based insights into tool design, coatings, and materials.
• Use CAM software and simulation tools to verify and optimize tool paths.
• Partner with sales teams to deliver technical support, presales consultations, and tooling recommendations.
• Conduct on‑site visits to diagnose machining challenges and implement tooling solutions.
• Lead or support customer trials, testing, and troubleshooting.
• Provide training on tool usage, machining best practices, and emerging technologies.
• Develop or modify tools to meet specific customer requirements in collaboration with Design Engineering.
• Prepare application reports, machining parameters, and other technical documentation.
• Assess feasibility and performance of custom tooling concepts.
• Manage and prioritize engineering activities across multiple projects.
• Monitor KPIs related to tool performance, cycle time improvement, and customer satisfaction.
• Identify opportunities to enhance workflows, documentation, and knowledge sharing.
• Collect and evaluate performance data from field trials and customer feedback.
• Document case studies and success stories to support internal learning and marketing.
• Track customer project metrics including productivity gains and cost savings.
• Stay current on machining trends, materials, coatings, and digital manufacturing tools.
• Participate in trade shows, training programs, and technical seminars.

Requirements

• Recognized technical training or education in machining, mechanics, or production (e.g., Bac+2 to Bac+5, Certificate III/IV, NVQ Level 3, Journeyman) or 10+ years of relevant industry experience.
• 3–5 years of hands‑on experience in machining, toolmaking, or manufacturing operations.
• Strong technical expertise in machining processes (turning, milling, drilling).
• Experience supporting or selling technical solutions in B2B environments, ideally metal cutting.
• Excellent communication, customer service mindset, and strong problem‑solving abilities.
• Proficiency in Microsoft Office; CRM experience is a plus.
• Ability to read part drawings, analyze machining conditions, and develop optimized tooling solutions.
• Willingness to travel within the assigned region.
• Fluent verbal and written English skills required; additional languages are a plus.

Benefits

• Base salary with performance‑based incentives
• Medical, dental, vision, and life insurance
• Paid vacation and holidays
• Robust 401(k) plan with up to 8% auto/matching contribution
• Wellness incentives and paid volunteer time
• Tuition reimbursement and professional development opportunities
• Company car, laptop, iPad, and phone