Develop strategic partnerships and build trusted relationships with customers
Fully integrate with customers through communication
Provide technical thought leadership and articulate industry trends
Overcome technical and competitive objections
Conduct product demonstrations and technical presentations
Engage in continuous discovery with resources for demonstrations and discussions
Build complex, multi-product proof of concept solutions
Conduct regular case reviews and maintain thorough records
Serve as an external spokesperson for the company’s vision
Provide updates on assigned accounts to management
Own or collaborate on initiatives impacting sales area
Provide thought leadership for the team and mentor other ATS professionals

Bachelor’s degree or equivalent experience required
7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments
record of success in driving customer adoption of technology
Ability to travel
Certifications beneficial but not required: Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS) Microsoft Certified Azure Administrator, or Azure Solutions Architect AWS Certified Cloud Practitioner Google Associate Cloud Engineer Updated Security Certifications

Lead Account Technology Strategist

Key skills